Terms and Conditions

Welcome to AquaChrome! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our services.

1. Use of Services

AquaChrome provides information, products, and services related to pool lighting. By using our website, you agree to:

Use our services only for lawful purposes.
Not engage in any behavior that is harmful, offensive, or violates any laws.
Not use the website for spam, unauthorized promotions, or fraudulent activities.

We reserve the right to withdraw or cancel services at any time without prior notice.

2. Financial Transactions

All payments must be made in full at the time of purchase. We accept major credit cards and other approved payment methods listed on our website.
AquaChrome reserves the right to cancel any transaction if fraudulent activity is suspected.
Refunds and returns are subject to our Return and Refund Policy.

3. Intellectual Property

All content on the AquaChrome website, including text, images, graphics, and software, is the property of AquaChrome and protected by copyright laws.
You may not copy, distribute, modify, or use any content without prior written permission.
Attribution, adaptation, or commercial use of our materials is strictly prohibited unless explicitly authorized.

4. Liability and Disclaimers

AquaChrome strives to provide accurate and up-to-date information but does not guarantee the accuracy, completeness, or reliability of any content.
We are not liable for any errors, website downtime, or interruptions in service.
AquaChrome is not responsible for any damages arising from the use or inability to use our website or products, to the maximum extent permitted by law.

5. User Accounts

Users may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account and password.
AquaChrome reserves the right to disable or terminate accounts that violate these Terms or engage in unlawful activities.

6. Prohibited Conduct

Users must refrain from:

Engaging in unlawful, defamatory, or harmful activities.
Posting hate speech, bullying, or abusive content.
Spamming, phishing, or promoting unauthorized content.
Interfering with website security or functionality.

Violation of these rules may result in immediate account termination and potential legal action.

7. Modifications to Terms

AquaChrome reserves the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of our services indicates acceptance of the revised Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under these Terms shall be resolved exclusively in the courts of the State of Florida.

9. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: sales@aquachromeusa.com

Thank you for choosing AquaChrome!

Return and Refund Policy

Initial Product Return Window:

Customers may return new, unused, and unopened products within 30 days of purchase.

Warranty Coverage and Replacements:

AquaChrome products include a 2-year warranty covering defective parts.

Processing Returns and Refunds:

Refunds or replacements for returned products will be processed within 5-10 business days after the return is received and inspected.

Warranty Return Instructions:

Please include the following in your return request email:
- Contact Details: Name, phone number, and email address.
- Product ID: Include serial number and a copy of receipt.
- Reason for Return: Brief explanation for the return.
Send your email to sales@aquachromeusa.com for assistance with your return or replacement.